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 By way of introduction,
The Guardian Protection Services is a guarding division with
professionally-trained guards or staff in the relevant categories of security services such as
VIP Protection Services
Armed Reaction
Guarding Services
CCTV and Alarm Installations and Maintainance
CCTV Monitoring
Security Training School
We also offer a wide range of
personalised services tailor-made to suit your needs, because at
The Guardian Protection Services we don’t expect you to buy into a rigid
service. Instead we assess your situation in consultation with you so
that we can put together a security package that addresses your specific
needs and requirements for the protection of yourself, your family, your
business, your employees and your assets.
The Guardian Protection
Services employs highly-trained and professionally-dedicated officers and
staff to service this market in the following areas:
Security Consulting: Consulting services offered in a variety of
specialised areas
Threat Examination: Analysis of potential
exposure and advise how to minimise exposure
Product
Relocation: Reduction of shrinkage and inventory loss
Manufacturing: Detect, deter, and report incidents which violate company
policy and the law
- High-Rise Commercial Property: Access
control, public relations, and traffic control
Special
Events: Which require a large number of officers for short periods of
time
Investigations: Fraud, theft and others.
Statutory Regulations
The Guardian Protection Services
is registered with the Registrar of Companies as a Close Corporation and
is a member of PSIRA (Reg. No.2110762) in terms of the Security
Services Act of Private Security Industry Regulation Act of 2001
(Act No. 56 of 2001) .The company is a Level 1 (135%)
B-BBEE contributor and heeds compliance to the Labour Relations
Act, Basic Conditions of Employment Act, the Employment Equity Act, as
well as the Skills Development Act and abides by the PSIRA Code of
Conduct for Security Services Providers in upholding professionalism and
integrity of the industry.
Management
Efficiency and Control
The Guardian Protection Services
is led by Lucas Sithole who is the sole founder of the company. He has
been in the security industry for more than 20years, and provided
security services in Baghdad, Iraq for many years. Below him is the
management team comprising senior staff with their complement of
security guards and assistants in the different sectors. The
Guardian Protection Services management team is composed of a
highly-competent, professional and efficient group of leaders united in
a perennial quest to furnish our clients with the best service
available, as well as provide our staff with the best care and support,
morally and materially.
The last tier of our quality-control
mechanism are our shift commanders, portrayed by entry-level managers
who are trained to approach their task with diligence, pride, expertise
and conscientiousness.
Although the aforementioned individuals are
rated as some of the best in the industry, the company will never be too
proud to seek advice from outside expertise and other resources,
ensuring an equitable working environment and ongoing opportunities for
the advancement of its employees.
Through service excellence and company
pride we are geared and equipped to provide fully-comprehensive armed
and unarmed guarding services to those who are serious about long term
risk management.
We operate an 'open door' policy where our
clients are encouraged to contact our Senior Management at their behest
and also make surprise visits to monitor the site, thereby ensuring that
our personnel are on high alert and responsible.
Our Mission
Statement
At The Guardian Protection Services
our mission is to ensure peace of mind for our clients by
providing the highest level of protection for their enterprise, assets
and the safety of their personnel.
We strive to enhance the well-being of the
clients’ business interess by maintaining a safe and secure environment
in which to operate.
We pride ourselves on the provision of a
wide range of flexible services designed to meet the expectations of our
clients at a fair and competitive price.
Our Vision
Our vision is to become the leader in the
industry of professional contract security providers and to set the
highest standards for quality security guard services in the nation
through dedication, diligence and diversity.
Our Core Values
At The Guardian Protection Services
we are guided by the following values:
- Efficiency in all our service
delivery.
- Professionalism whenever and wherever
we are to perform our duties.
- Integrity and honesty are not
negotiable in our business dealings.
- We are committed to providing high
standards for quality and we deliver where others promise.
Our Objectives
As a team, we provide the best
professionally-managed armed and unarmed guarding divisions to our
clients, thus creating a safer living and working environment.
We also strive to:
- reduce all criminal activities by a
considerable amount
- enforce all the security measures
required to make the environment as safe and secure as possible
- negate and eliminate security threats
and maintain a safe and secure environment around yourself, your
family, business, employees and your assets
- protect property from theft,
embezzlement, sabotage, trespassing, fire and accidents
- observe and report any unlawful
activity
- prevention of theft or
misappropriation of any goods, money or other items of value
- protection of individuals or property,
including but not limited to proprietary information, from harm or
misappropriation
- neutralise situations calmly with tact
and common sense.
Recruitment and Staff Selection Process
The Guardian Protection Services
applies traditional recruiting procedures which attract quality
applicants from diverse fields, through colleges, employee referrals,
seminars, newspaper advertising, and brochures. Each prospective
employee must undergo a criminal background check, fingerprinting and
The Guardian Protection Services pre-employment screening before being
hired by us. The Guardian Protection Services owner,
Lucas Sithole, is personally in charge of verifying that each would-be
employee meets these requirements. Internal recruitment personnel will
be considered after the description has been drafted. Should any post
not be filled after an internal drive, only then will an external
recruit be sought. This is to ensure that we stay committed to our
policy of employing the right staff for the job. In addition to the
aforesaid, we have one of the lowest staff turnovers in the entire
security fraternity. The Guardian Protection Services
maintains a rigid staff selection policy.
Potential candidates are required to meet
the following criteria:
- LANGUAGE PROFICIENCY: As a pre-requisite all candidates are required to meet certain written
and oral language standards to demonstrate their proficiency in written and spoken English.
- SECURITY TRAINING: Each employee must have at least a minimum of Grade C Security Training which involves
state laws, patrol techniques, self-defence and minimum force, basic fire fighting, radio communication, crime scene procedures and
identification as well as public relations.
- EDUCATION: Candidates are required to have at least a Grade 12 qualification.
All new
recruits undergo a three month probation period after which there would
be a performance evaluation, subject to which s/he will be appointed to
a permanent staff position.
Description of
duties
We expect the following from our security
officers:
- Meeting the physical requirements of the job and the ability to work in the environmental conditions listed below to perform common security
functions and duties.
- Performing security patrols by company or client vehicle and/or on foot
-
Protect property from theft, embezzlement, sabotage, trespassing, fire
and accidents
- The observation and reporting of any
unlawful activity
- The prevention of theft or misappropriation of any goods, money or other
items of value
- The protection of individuals or property, including but not limited to
proprietary information, from harm or misappropriation
-
The control of access to premises being protected
-
Crowd control in public areas
-
Investigate and take the appropriate lawfully action as authorized by
The Guardian Protection Services on accidents, incidents, trespassing,
suspicious activities, safety, and fire
-
Neutralise situations calmly with tact and common sense
-
Watch for safety and fire hazards and other security-related situations
-
Enforcing clients' policies and procedures
-
Provide any needed assistance to customers, employees, visitors, or the
public
- Perform requests by the client, within the scope of our duties or within
reason
- Perform other related duties as assigned by The Guardian Protection
Services Management Team, Field Operations Manager, or Site Lead
-
Ability to communicate effectively in the English language, both
verbally and in written form; required documentation by writing reports
-
Drive a company vehicle for work-related purposes (for driving
positions)
- Maintain the professional standards of The Guardian Protection Services
by following the policies and procedures of company
-
Obey the laws of the Republic; and
-
Abide by the PSIRA Private Security Professional Code of Ethics in
upholding professionalism and integrity of the industry.
The Best Service to our Clients
The Guardian Protection Services does not
conform to the run of the mill procedures and approaches to
working operations, but instead applies unique and innovative systems that
are utilised in fulfilling everyday tasks.
We are well versed and experienced in the
sphere of management skills, due to the nominated modus operandi of
ensuring that management takes effective command of the situation, which
in turn leads to efficient control.
Maximum mainstay of support systems and
administration personnel is encompassed in all phases of planning an
execution of projects.
Our core value is focused in supporting the
environment, which recognises and respects the worth and dignity of
individuals. Management understands that the key to effectively
redressing the systematic inequality with the South African society lies
in developing the skills of its people through training, mentoring and
coaching. As such, The Guardian Protection Services has undertaken to
foster development of all people in South Africa.
Benefits of The Guardian Protection Services
- The Guardian Protection Services employs highly trained, professional
and dedicated officers. We have quarterly training for all of our
security officers presented by local police officers and martial arts
specialists. Training consists of many aspects of law enforcement
training including but not limited to martial arts, and handcuff
training. This provides properties and their residents, employers and
their employees a safe and secure feeling with us.
- We do not require a written contract but can, if necessary. We feel that
if a client is not fully satisfied with our security program, they
should not be bound by a contract. We are confident in our abilities to
provide you with the best security possible.
- If you should want a one year or
longer full-time contract with The
Guardian Protection Services, we can provide up to 24 hour CCTV
off-site monitoring . We feel that this is a wonderful way for you to
monitor not only the incidents that go on within your property, but also
our response and reaction. Cameras like these have solved many problems
for our clients. We hope it will for you as well.
- If your property is not fully satisfied with our security within the
first 30 days and you decide to release The Guardian Protection Services
of
the duty to secure your property, we will fully refund you for any
fees paid prior to the service provided. We feel that we will provide you
with the best security possible and if we fall short on our mission, we
feel that we owe you something in return. To date we have never needed
to apply this policy.
- In the first two weeks of us securing your property and residents, we
will only allow experienced, senior security officers to secure the
property. This serves two major purposes:
- It allows us
to get a pulse on the goings on in your property in a direct way through
our senior security and management staff.
- It saves you and your management team time and energy of familiarising
our security staff with your property.
- We provide you with a 7 day a week, 24 hours per day, convenient contact
number. You and can call the control room number any time of the day and
one of our senior security officers will react and respond in minutes. A
very important detail of this benefit is that we will respond to this
call even if we are not patrolling or manning your property at that
time. We want you to feel safe and secure at all times, even when we are
not on duty. Another way that the control room number has worked well
for our clients is when they may have information of illegal activity
but may want to remain anonymous. In such cases, they can simply call
the number and tell us of the activity and we would handle the
situation and follow the proper protocol without ever revealing the
identity of the caller.
- At The Guardian Protection Services, we strongly believe that if there
was no-one to govern people there would be total chaos and anarchy
and for this reason we have implemented what we call special patrol
checks (SPC). This is an individual or individuals who often are senior
security officers that will randomly go to our properties 2-3 times per
week in addition to the site supervisors and ensure that our officers
are performing a proper and efficient duty on your property. We believe that
we hire the best security guards in the industry, but how could we boast
of such great security guards if we do not make an effort to investigate
the facts? We believe that the most important client is the one that we
already have so we feel that such a program will assure both you and
The
Guardian Protection Services that we truly do have the best.
- A couple of times, all of our properties wanted double or triple coverage
with little or no notice and we responded in all cases in less than an
hour, and in most cases, in just minutes. We attribute that to a couple
of things, amongst others, our security guards realise that our company
believes in reacting and responding, so when our neighbours need us and
we come running in a minimum time; we are a flexible company, your
safety comes first and everything else later.
- We as a company made a commitment to ourselves and our clients that we
will provide one of the best security services we can and in doing so,
it includes paying our staff more than a mediocre salary. How does this
benefit you? We think that if we properly hire, train, and pay quality
salaries it will be a reflection of our service. For years we’ve heard
people mention that doctors, police officers, fire-fighters, and
teachers are underpaid and at times their performance may suffer because
of that. We want our security officers to be more than bodies in
uniforms. You can feel confident that The Guardian Protection Services
hires and trains only the best and it will show in our performance for
your property.
- We have all heard that it is not the quantity, it’s the quality. Part of
The Guardian Protection Services’ commitment to you is to give the best
effort to secure your property as possible. We will never attempt to be
the biggest, but will, at all costs, strive to be the best.
Conclusion
We are confident that
we can meet the challenges ahead, and stand ready to partner with you in
delivering a decline in crimes like theft, embezzlement, sabotage,
trespassing, fire and accidents.
If you have any questions regarding our services
or any security matters, feel free to contact us at your convenience at
the following contact details:
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